Refund policy

Returns

We believe in customer service unlike many other companies. We want your use of our products to be the best possible experience you have had in a long time, but due to the nature of our products we can't handle returns. We do this for quality and sanitation reasons, to make sure that all customers are getting a clean product we can't accept any returns. Since there is no way to determine if the product has been opened or not there is no way we could resale it. Sometimes mistakes happen and you order product you didn't wish you, what you`ll do is to reject the parcel upon delivery and the item will be returned to us Undelivered, this way we will issue you 80% refund and 20% restock and shipping fee applied to returned product, but once accepted or delivered by the courier service, it cannot be returned. This policy applies to all our products in all websites. By purchasing any of our products from our lab or website, you agree that these products cannot be returned or refunded. You have researched the product you would like to purchase prior to payment.